The Moderating Effect of Role Ambiguity on Job Satisfaction and Employee Performance of Allied Health Workers

Abstract

Role ambiguity can arise from the state where multiple expectations stemming from complexity of the organizational structure, the management communication style, and changes in the organization. Ambiguity is usually concomitant of the situation of the working environment such as the operating procedure of the organization, the appraisal system, time management and some perceived state of the employee. The study examined the moderating effect of role ambiguity between job satisfaction and employee performance of managers in Kingdom of Bahrain. This study utilized a descriptive and inferential methods approach and used regression analysis in determining the moderating effect of role ambiguity between job satisfaction and employee performance of Allied health workers in the Kingdom of Bahrain. The study concluded that role ambiguity does not have any significant moderating effect between job satisfaction and employee performance. However, job satisfaction has significant effect on employee performance. The expected behaviors are essential to the field of hospital care. Allied health workers provide support services to the medical practitioners, like doctors and nurses for which human lives are at stake. Further studies are recommended to find out what are the factors that increase the level of the Allied health workers’ job satisfaction.