Cost-Effectiveness and Organizational Performance Impact of Management Information System in Albader Tower Contracting in the Kingdom of Bahrain
Keywords:Management information system (MIS), Cost Effectiveness Analysis (CEA), Organizational Performance Impact, Information Flow, Process performance, Database, Decision-making process
Albader Tower Contracting is a contracting company that provides services like renewable energy and deals with building and construction projects like civil, electrical, plumping, and mechanical projects to its clients in the Kingdom of Bahrain. It has sought the significance of improving its resources and has done developments and improvements in its administrative and operational processes to lever its organizational performance and benefits. It has planned and initially employed innovative technologies to effectively and efficiently deal with these developments and continuously seek to improve its organizational growth by increasing its investment to this technology. Hence, this research aimed at identifying, analyzing, and evaluating the cost effectiveness of the employed trigger in its developments and improvements – the Management Information System. Further, this study aimed at analyzing and evaluating the organizational performance impact of information system towards expected organizational benefits for Albader Tower Contracting. The collected data were organized, analyzed, compared, and interpreted by using the statistical tools mean, standard deviation, and variance. The identified indicators that were carefully identified, selected, and validated as organizational performance impact variables were categorized into organizational, technological, and people characteristics and further grouped into two main factors perceived usefulness and user satisfaction and statistically derived means, standard deviation and variance were analyzed, compared, and interpreted into the levels of impact. Moreover, to validate data, the researcher used Sampling Validity, Criterion Validity. Penultimately, the derived value of MIS determined by the cost-effectiveness analysis using the method Incremental Cost-Effectiveness Ratio (ICER), and the determined levels of organizational performance impact of MIS were used to finally determine the organizational benefits. Finally, findings, conclusion, and recommendations were drawn out from the outcomes gotten from the tools used in this study to answer the formulated research questions.